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How to: Use the message system

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#1 Guest_dparadise_*

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Posted 01 May 2019 - 07:57 PM

We've all seen it, the entire message system has been overhauled. More organisation, but of course, you may have difficulty to find things back, as a lot has been moved.

 

First you have 5 tabs on the right side:

 

1. System messages & studio messages

2. Conversations

3. Vouchers

4. Battery requests

5. Ignored messages

 

oiQyL8o.png

 

When you receive a message, don't forget to look in those tabs, where there's a signal showing the message actually is.

 

Also the general buttons that you used to have on the bottom, are now moved. You may ask yourself, how do I see the star that messages me, for example.

 

To find this, you first go to conversations and tap the person you mean to check on the left side:

 

78acy14.png

 

In this same screen, also the functions "Show Star - Ignore star - Report message" are hidden.

 

To open these, you will do as follow:

 

5Bqh8Mz.png

 

I hope this small guide will help you being able to find your friends, your conversations, being able to report or ignore unwanted messages, or even to look up a potential recruit for your studio!

 

System mails:

 

To find the system mails, that playata sends at you, you will have to click on the picture, where the arrow in this screenshot poitns too:

 

jS6i9qU.png


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#2 wuffy

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Posted 02 May 2019 - 12:44 AM

How do I email my entire studio without forwarding an old message?  Sigh...



#3 ZedX

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Posted 02 May 2019 - 01:36 AM

New UI is a big plus, but studio mail isn't working anymore and also I cannot find the messages I sent anymore. When will those issues be fixed?



#4 Kitekat

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Posted 02 May 2019 - 10:41 AM

never the messagesystem is destroyed



#5 JV676767

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Posted 02 May 2019 - 11:37 AM

How do I email my entire studio without forwarding an old message?  Sigh...

 

Is there really a problem with that? I don't see any problem with that really. It's still all the same as far as I can see


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#6 mountbara

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Posted 02 May 2019 - 11:54 AM

Is there really a problem with that? I don't see any problem with that really. It's still all the same as far as I can see

you can no longer use the "studio mail" feature inside the studio. So , yes, that is a problem.


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#7 wuffy

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Posted 02 May 2019 - 01:46 PM

Any clue how to forward a message as well?  This new system is lacking many basic features and is not an improvement over the old system.


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#8 RosyCheekz

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Posted 02 May 2019 - 07:35 PM

Seems to be proof of the old adage, "If it ain't broke don't fix it." I don't see any advantage to the new system over the old one, and several problems (can't see voucher values, have to scroll thru entire thread to see latest message, etc.). Replacing the existing studio mail system  with no announcement is also a failure. At least they should've deleted the icons so we don't waste our time sending messages that go nowhere!

   Communication is a key part of an online game (and life in general), and for the most part the devs get it right. In this case they have badly dropped the ball. Please resurrect your communication skills.


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#9 wuffy

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Posted 03 May 2019 - 09:55 AM

The cynic in me believes that "upgrading" the message system right around the time yet another CON temple was forced upon us too coincidental.   How do you suppress the masses?   Kill their communications.  So, so many things wrong with the game lately.  I have been a long-time, die-hard player be these last few weeks have pushed me close to the edge of quitting the game or at least taking a sabbatical.   

 

To me, the new message system is barely a first-stage beta version.   It should not have been implemented.  So many obvious major issues with it.  


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#10 Tabithia

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Posted 03 May 2019 - 03:55 PM

No audio alert that a new message has arrived anymore.

 

I get what they did.  They old system WAS cumbersome.  But we worked around it.  This may be flawed but I have faith that fixes will be made.


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#11 Tabithia

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Posted 03 May 2019 - 04:04 PM

The part I'll miss most is the subject line.  It allowed me to have two or more converstions with the same person with out getting confused about which one the most recent reply to was about.

 

I like that vouchers are a separate tab.  Even if the info is currently incomplete.

 

There is a system message tab.  It would be great if event info went there after the forced read on first login after the event starts so that we could refer back to it as needed. 

 

We didn't use studio mail often, but it would be nice if we could still use it.

 

I mentioned already the lack of audio alert for a new message received?  I would like that back.


Edited by Tabithia, 03 May 2019 - 04:14 PM.

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#12 CaptC

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Posted 03 May 2019 - 05:34 PM

Fixes are indeed underway. I can make no promises regarding time frame, but we are working several of the noted issues with development. Please be patient with us. 


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#13 RosyCheekz

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Posted 03 May 2019 - 08:43 PM

So in other words: "We iimplemented a collander message system. Y'all  just live with it while we fix all the problems we should have noticed during testing...when we get around to it.: Thanks a lot, Gilligan.


Edited by RosyCheekz, 03 May 2019 - 08:44 PM.

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#14 CaptC

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Posted 03 May 2019 - 11:02 PM

Dear Skipper: I could have said nothing, and you would have assumed we didn't hear you or didn't care to respond.

 

But that would have been incorrect.

 

-- Your little buddy


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#15 mountbara

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Posted 03 May 2019 - 11:51 PM

rotflmao

Dear Skipper: I could have said nothing, and you would have assumed we didn't hear you or didn't care to respond.

 

But that would have been incorrect.

 

-- Your little buddy



#16 Sexily

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Posted 04 May 2019 - 08:43 AM

It looks like the energy amount of vouchers is now shown.


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#17 Guest_dparadise_*

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Posted 04 May 2019 - 08:47 AM

Correct, that was the first thing to be fixed :) Some may need to clear cache before it shows.


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#18 Tabithia

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Posted 07 May 2019 - 02:24 PM

So while I miss the subjects like I said, I did want a way to see earlier messages easier and this does that.

 

Also I lke the fact that I can start typing something, go to somewhere else in game to click something and then go back and continue where I left off, couldn't do that before.

 

OOOO, the sender gets a copy of the studio mail, that didn't happen before.  That is nice.


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#19 Jewel

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Posted 17 June 2019 - 12:04 AM

I read everything here and I am having a problem ignoring players. I only have messages from them in the conversation section and when I try to click their name to find someway to put them into ignore NOTHING HAPPENS ! The conversation is there but no options to do anything. 



#20 Jewel

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Posted 17 June 2019 - 12:09 AM

Nevermind I figured it out   :D


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