The video ads screen will load up a still picture of a video but it will never play so I don't get a 50% time reduction on my missions. Does anyone know what could be the cause of this?
The video ads are not playing for me, so I don't get reduced mission dime.
#3
Posted 09 May 2018 - 10:51 AM
There are no video ads on the Nutaku server, Kitekat.
But on all the others, a little television screen can show up near the batteries icon. Once an hour, you can choose to see a video ad, which acts as if you have just used a battery.
20886432, if you are having difficulty with the ads, post a ticket to support. It is possible that there is a bug in the actual ad, or you may need to adjust some browser settings.
In love with my Baby.
#7
Posted 29 June 2018 - 11:58 PM
I'm having problems with the cosmetic ads: Head & Shoulders, Crest, razors etc. They freeze up every time and I lose out on the reduction.
I also get a Toyota ad and though it plays, It stutters, freezes, then continues, repeating issue until it at least finishes.
Submitted a ticket and their response was the easy-way-out: clear cookies etc.
Of course this isn't the issue as the problem persists.
All the other (gaming mostly) ads run 'fine' (maybe it's the interface between the ad and the game code not gelling?)
the ads with the issue have only been popping up within the last couple/few months
I currently use Google Chrome and it is fully up to date.
US2
Edited by Airtight Angie, 30 June 2018 - 12:04 AM.
#15
Posted 28 July 2018 - 06:39 AM
Video not playing may be due to Firefox blocking Flash. I haven't whitelisted flash for us2.bigbangempire.com; on to do list for tomorrow since I'm out of energy for today.
- Luke Vaxhacker
"If you're not getting excited and a little bit nervous, you're probably in the wrong line of work." - Casey McGehee, former SF Giants 3rd baseman
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