9 replies to this topic

[wuffy]

Is anyone else experiencing issues with the Chat not updating?  Since this morning the only way I am getting new chat messages to appear is to reload my game.

 

This is happening to me on multiple servers and 2 different browsers.

[Naty]

Hello,

 

Can you contact with the support please?

[wuffy]

I was trying to determine whether I am having a "me" issue or its a global mess.   Normally I reach out to my teammates and ask them but seeing how the chat isn't working well for me, I thought I'd ask the question here first.

 

support ticket submitted

Edited by wuffy, 31 May 2022 - 09:39 PM.

[JV676767]

Yes, it's indeed worldwide. Also send a ticket about this.... And I don't do that regular, but if it's something that's I like that's taken away from me (communicating with people), I have no choice than to complain. And it's not only studio chat

Edited by JV676767, 31 May 2022 - 10:08 PM.

[cumdump69]

I also have this issue. Btw, before reset yesterday I shortly got kicked out of the game because they were updating, so did they make any changes to the game which might cause the issues? It was only a few minutes though, so could also have been some error instead of a real update.

[Naty]

Hello,

 

We are aware of the problem.    We are currently working on fixing this issue.

 

We are truly sorry for the inconvenience .

[wuffy]

Chat / Messaging is working better today.

[Ungazed]

Hello! 

 

We are pleased to know that. If anything else occurs please feel free to tell us.

[Thralsai]

I have 3 new messages that I can't read. Does anyone else have the same problem?

[Ungazed]

I have 3 new messages that I can't read. Does anyone else have the same problem?

 

You are probably facing the ghost message issue. In any case, sending this to support can have it fixed.

 

The main problem should be fixed. This topic is now locked.

 

Have a great day.

Edited by Ungazed, 11 June 2022 - 01:50 AM.