39 replies to this topic

[mountbara]

Not a single person in my studio has gotten a usable code and many of us can not even get a code at all. I still get the "only available on dec 1, 2017" message

[mountbara]

so at 9:00 am my time, the advent calendar worked, seems to be the case for everyone, 9 hours into the day. The codes are not working however. Developers please look into this

[Kristen]

not 9am here yet, and still not working for me. i wouldn't think this would be time zone dependent, though...

[Kristen]

tried again just after 9am local time, and i did get a code. but like everyone else, it seems, it does not work.

[Dean340]

so at 9:00 am my time, the advent calendar worked, seems to be the case for everyone, 9 hours into the day. The codes are not working however. Developers please look into this

 

ok, in 40 minutes I can get an invalid code? at least I now know it's not just me.

[Lizbeth]

Not working for me either, it won't accept the codes.I expected the Calendar part not to give out a code until late morning, early afternoon, as it worked that way for every day of the event in 2016. That was no surprise or a problem, but the game not accepting codes is, since we can only input one code per day and codes expire.

[mountbara]

I hope they address this

[TaraBing]

I don't play on your servers, but I heard this has been reported and is being looked into.

 

Anyone playing on NU1 server experiencing a similar issue?

 

 

-TB

[PoisonFox]

No-one in my studio can get the codes to work either. I tried both on NU1 and US2

[Oreo Cookie]

Calendar finally opened: Code can not be redeemed on my server (US2)

[Abby8]

Same as above codes are not valid for US2 as of 14:14 EST

[Airtight Angie]

Advent calendar still not accepting codes on US2 as of 17:50 EST

[hellseeker]

The entered voucher code is not appreved for this server????????????.....What?????

[RosyCheekz]

Codes still not being accepted on NU1 or US2.

[GDawg69]

I get a message saying that "voucher code is not valid on this server." I play on US2.  Not really sure what is going on!?!

[sunkot]

Now on day 2, whenever i click on day 2 i get "ERROR Please login to Forum and try Again" Login again and same thing occurs

[Melle]

Day two and still no luck with the vouchers - NU1 server here

[CandyAngel]

I am getting the same message. It says I need to login.

[Cullina]

Hello Everyone,

 

Please contact with the support about your voucher code, your forum name and the server you want to use your code. It will be better that you add the error message. I can inform you that problem was reported and we are working on it.

 

Kind regards,

Big Bang Empire Team 

[Kristen]

not getting the login error on day 2 that some of you report.... at least, not yet. still getting the same day 1 error about the code not being valid. submitted ticket to support, just to make sure it's logged.