Jump to content


Photo

Can't redeem any more vouchers for this campaign?


  • Please log in to reply
4 replies to this topic

#1 Slutella

Slutella

    Newbie

  • Members
  • Pip
  • 3 posts
  • World:US2
  • Character:Slutella
  • Studio:Pink Pot Studios
Reputation: 1

Posted 09 December 2016 - 01:32 AM

So, I am having this issue where I can't submit my advent Voucher. Any idea why or what is causing it? Is it happening to anyone else? I have been getting a lot of energy vouchers the past couple of days but I haven't  even used those.

I guess my main question is am I out of the event after only a week? Can I still redeem my event vouchers that I collect after the day they are for has passed?

toomanyvouchers.jpg



#2 Becky Lynch

Becky Lynch

    Advanced Member

  • Members
  • PipPipPip
  • 65 posts
  • LocationUS
  • World:US2
  • Character:BeckyLynch.
  • Studio:Dirty Deeds
Reputation: 35

Posted 09 December 2016 - 02:17 AM

Please submit a ticket to support. :)


Posted Image


#3 Jeri

Jeri

    Newbie

  • Members
  • Pip
  • 3 posts
  • World:US2
Reputation: 0

Posted 11 December 2016 - 08:47 AM

Is there US support? I only see Brasil listed in America support.
 
I have a different Error with the Advent Calendar where it says "Please login to the forum and try again"


Edited by Jeri, 11 December 2016 - 09:06 AM.


#4 Abby8

Abby8

    Advanced Member

  • Members
  • PipPipPip
  • 75 posts
Reputation: 44

Posted 11 December 2016 - 03:56 PM

The "You can't redeem...." error happens when you try to redeem the same voucher more than once.



#5 Becky Lynch

Becky Lynch

    Advanced Member

  • Members
  • PipPipPip
  • 65 posts
  • LocationUS
  • World:US2
  • Character:BeckyLynch.
  • Studio:Dirty Deeds
Reputation: 35

Posted 13 December 2016 - 12:58 PM

Is there US support? I only see Brasil listed in America support.
 
I have a different Error with the Advent Calendar where it says "Please login to the forum and try again"

 Yes there is US support : http://support.bigba...e.com/open.php?


Posted Image





1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users