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Convention bug 16/07/2019

bug convention

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#1 Guest_dparadise_*

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Posted 16 July 2019 - 07:23 PM

Hello Stars,

 

At this moment there is a bug on the convention. Once you start a mission, you will end up in a refresh loop.

 

Playata is currently working on fixing this issue, however, at this time we are unable to provide a time frame for it being fixed. We sorry and thank you for your patience.

 

Thank you,

 

Your Big Bang Empire Team



#2 Guest_dparadise_*

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Posted 16 July 2019 - 08:02 PM

We do have a small workaround, if your account is already in an infinite loop, so you can un-bug your account:

 

1. Open your game in a browser, i.e. Google Chrome. 

2. At the end of the url, add /m (to go to the mobile version of the game), i.e. http://int1.bigbangempire.com/m

3. Log in with your email/password

4. Open the game, and cancel the mission (or let it finish and collect)

5. Go back to your usual game and you can do your normal missions etc again

 

 

Feel free to relay this workaround!



#3 Guest_dparadise_*

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Posted 17 July 2019 - 06:21 PM

It has been announced by Playata, that a hotfix has been done, to fix the issue. All conventions should be working in good order now.

 

As for Android app players: Please update the app to the latest version, in order to be able to play bug-free as well.


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